Also see our other phone user guides, from the basic Polycom SoundPoint IP 335 to the more complex VVX offerings. We provide in person training and support to our hosted phone service customers with Polycom hardware, from dedicated Voice Engineers. You will see the number in your directory.įastmetrics is a Polycom Authorized Solution Advisor. To display on your Home screen as a speed dial, add the line number in the Favorite index field and enter a label. Other fields can also be filled as required. Contact is where you enter the person’s number. Select Directories and Contact directory. The forward on the phone will only forward you direct extension calls.Īdding Numbers to the Contact Directory and Speed Dial ListĪdding contacts: Press the Home button. If you are in a small office and you want to forward the main number, this is done on the online portal and not via the phone unless it is setup for you on the handset. This will need to be done via the online portal which can be activated from any internet device. If you are part of a group, this will not forward the group number. If you are a single user, this may be okay depending on the settings. Important to note that this Call Forward only forwards your handset, your direct dial. And the top of the display also indicates that the forward is active. On the Home screen, you can now see the arrow next to the Line key indicating that call forwarding is active. For Contact, enter the number to send calls to such as your mobile or a colleague’s extension or any other number and press Enable. Select Call Forwarding Always or press 1. Call Forwarding: On the screen, press More, then the Forward soft key.
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